Smooth operations determine the success of your Amazon DSP business. MetroMax’s support services are tailored with care to optimize your delivery operations, boost your performance, and help you achieve a 5/5 rating in the customer satisfaction meter.
Our routine DVIR (Driver Vehicle Inspection Report) assessments prioritize vehicle safety and regulatory compliance.
We keep a tab on efficiency by monitoring route performance, room-of-choice deliveries, and unpacking.
We review the DA scorecard metrics, identify drivers with low performance, and make necessary improvements.
Our timely and accurate delivery schedules enhance customer experience and satisfaction.
Our team ensures optimal fleet performance by handling the Maintenance Service Orders (MSO).
We keep the fleet tools accurate and up-to-date in the DSP portal.
We review end-of-day photos to assess vehicle condition and compliance.
We oversee and manage drivers' Hours of Service (HOS) to ensure compliance and prevent violations.
We have a successful track record of managing 50+ routes as Amazon DSP contractors, which makes us your ideal choice for back-office support. Our team excels at monitoring operations, identifying areas of improvement, and enhancing efficiency through a strategic result-driven approach.
MetroMax BPM Services is an Atlanta-based company working toward revolutionizing how businesses grow and thrive.
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